pk68 Privacy Policy

1. Introduction & Scope

Welcome to the pk68 platform. This Privacy Policy ("Policy") applies to the operator of pk68 and its website, mobile version, and related services ("Platform"). This Policy describes how we collect your personal information, how that information is processed, the purposes for which it is used, and the steps we take to protect your information.

By using the pk68 platform, you consent to the terms described in this Policy. If you disagree with any part of this Policy, please stop using our services and contact our support team. This Policy may be updated from time to time; the date of any change will always be shown at the top of this page.

2. Information We Collect

pk68 collects only the information necessary to provide proper services, manage accounts, and ensure security. The types of information collected are described in detail below:

2.1 Registration & Account Information

• Full name and date of birth
• Email address and mobile number
• Username and encrypted password
• Documents required for identity verification (National ID card or passport details)

2.2 Financial Information

• Transaction details related to bKash, Nagad, Rocket, or bank transfers
• Deposit and withdrawal history
• Payment method verification details

2.3 Technical Information

• IP address and device identifier information
• Browser type and operating system
• Login time and session information
• Information collected through cookies and similar tracking technologies

2.4 Usage-Related Information

• Which games were played and for how long
• Betting and bonus usage patterns
• History of contact with the support team

3. How We Collect Information

pk68 may collect information in the following ways:

• Directly provided: Information you voluntarily provide when registering an account, logging in, making financial transactions, or requesting support.
• Automatically: When you use the platform, technical information is collected automatically through cookies, server logs, and similar technologies.
• From third parties: Information may be collected from trusted third-party services for identity verification and fraud prevention.

4. Purposes of Using Information

We use your information for the following purposes:

4.1 Account & Service Management

Your information is used to create and manage your pk68 account, process financial transactions, and deliver the services you have requested.

4.2 Security & Protection

Information is analysed to prevent fraud, money laundering, and other illegal activities, and to maintain the overall security of the platform. pk68 always upholds fair play principles and secures all connections through SSL encryption.

4.3 Ensuring Responsible Gaming

We analyse gaming patterns to identify risky behaviour and intervene when necessary. To learn more about responsible gaming, visit our Responsible Gaming page.

4.4 Customer Support

When you contact us via 24/7 live chat or email, your account and transaction information is used to resolve issues quickly.

4.5 Service Improvement

By analysing usage patterns, we continuously improve the platform experience, game variety, and overall service quality.

5. Data Storage & Security

pk68 applies industry-standard security measures to protect your information. The key pillars of security are as follows:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL technology.
• Data Storage Encryption: Sensitive information (passwords, financial details) is stored using strong hashing and encryption methods.
• Access Control: Only authorised personnel, and only for specific tasks, are granted access to your information.
• Auditing & Monitoring: Any unusual system activity is automatically detected and logged.
• Retention Period: Your information is retained only for as long as necessary or for the period required by legal obligations.

6. Sharing Information with Third Parties

pk68 does not sell, rent, or disclose your personal information to any third party for commercial purposes. However, information may be shared in the limited circumstances listed below:

6.1 Service Providers

We work with trusted third-party technology and service providers — such as payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and cybersecurity. These providers are given access only to the information essential for their specific tasks and are bound by strict confidentiality agreements.

6.2 Legal Obligations

Information may be disclosed when we are required to comply with court orders, directives from government regulatory authorities, or applicable legal requirements.

6.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent and investigate fraudulent activity.

7. Cookie Policy

The pk68 platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as keeping your login session active and performing security verification.

7.2 Performance Cookies

These cookies help us understand how you use the platform, which assists in improving the quality of our services.

7.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the platform.

8. User Rights

You have certain important rights regarding your information with pk68:

• Right to Access: You have the right to request information about what data we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your information, subject to legal retention obligations.
• Right to Object to Processing: In certain cases, you may object to the processing of your information.
• Right to Data Portability: You may request your information in a commonly used and machine-readable format.

9. Protection of Minors' Information

pk68 is an adults-only platform — only those aged 21 or above may use it. We do not knowingly collect any personal information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, we will immediately delete it and suspend the associated account.

If you believe a minor has opened an account on our platform, please notify our support team immediately.

10. International Data Transfers

pk68's servers and technical infrastructure may be operated internationally. This means your information may be stored or processed outside Bangladesh. In such cases, we ensure that:

• Data transfers are completed through secure and encrypted channels.
• The data protection standards of the destination country are adequate.
• Third-party providers are contractually bound to maintain appropriate protection standards.

11. Policy Changes & Updates

pk68 may update this Privacy Policy from time to time due to business changes, the introduction of new technologies, or legal requirements. For any significant changes, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For important changes, a notification will be sent to your registered email or your account inbox.
• Continued use of the platform after a change will be considered your acceptance of the updated Policy.

If you have any questions about the Policy, please contact our support team before the changes take effect.

12. Other Policies & Related Documents

This Privacy Policy is part of pk68's overall legal framework. You are encouraged to read the following related documents:

• Terms & Conditions — General rules for using the platform.
• Responsible Gaming — Policy for safe and controlled play.
• About Us — More details about pk68.
• FAQ — Answers to common questions.